Create an Opportunity or a Contact in the CRM
Learn how to effectively create and manage your contacts or opportunities within the CRM to get your customer follow-ups off to a great start.
Understand Pipeline Organization
Explore pipeline logic and the complete lifecycle of an opportunity, from opening to closing.
Manage Opportunity Statuses
Master statuses, filters, and display options to better organize and prioritize your opportunities.
Track and Follow Up Using the Management Pipeline
Explore the opportunity management pipeline: lead sources, reminders, notes, follow-up dates, and best practices.